Unified Retail & E-Commerce Solutions for the Omnichannel Era

Inventam Tech Solutions helps retailers and e-commerce brands unify in-store, online, and supply-chain operations. From customer data to checkout, we connect every touchpoint through Salesforce, Cloud, and AI — boosting revenue, retention, and ROI.

Disconnected Systems. Inconsistent Customer Journeys. Missed Revenue.

Today’s customers expect seamless experiences across every channel — website, app, or store. But fragmented systems often lead to duplicate data, slow checkouts, and poor personalization.

Disjointed Data Sources

Disjointed POS and online order data

Limited Visibility

Limited visibility across inventory, loyalty, and fulfillment

Weak Personalization

Poor omnichannel personalization

Manual Workflows

Manual returns and refund workflows

Deliver Seamless Omnichannel Experiences — From Discovery to Delivery

Inventam designs retail ecosystems that integrate CRM, inventory, and e-commerce operations into one connected platform.

Our approach combines automation, analytics, and Salesforce to create unified, customer-centric retail systems.

Unified POS + CRM Integration

One view of every sale, channel, and customer.

Loyalty & Rewards Automation

Personalized programs that drive repeat business.

AI-Powered Recommendations

Predict purchase behavior and increase basket value.

Inventory & Fulfillment Tracking

Real-time stock visibility across channels.

Turn Every Interaction Into a Personalized Journey

Inventam customizes Salesforce Commerce Cloud and Marketing Cloud to power personalized campaigns, connected service, and unified analytics. Our integrations bring together loyalty, marketing, and fulfillment data for 360° customer visibility.

Salesforce Commerce Cloud for unified shopping experiences

Marketing Cloud for targeted campaigns and automation

Service Cloud for omnichannel support

Tableau dashboards for real-time sales insights

Salesforce Commerce Cloud

Marketing Cloud

Service Cloud

Tableau Dashboards

From Checkout to Loyalty — Results You Can Measure

Omnichannel CRM for a Regional Retail Chain

Challenge

Separate POS and online platforms created inconsistent data and poor customer retention.

Solution

Inventam integrated Salesforce Commerce Cloud with the retailer’s ERP and Marketing Cloud to unify sales and loyalty systems.

Results

Build a Unified Retail Experience with Inventam

Connect your online, in-store, and back-office systems into one powerful ecosystem. Book your consultation with our retail technology experts today.

Industry Retail-E-Commerce

Unified Retail & E-Commerce Solutions for the Omnichannel Era